Privacy policy

Your privacy is important to us. This privacy policy explains what personal information may be collected when you visit Epoxytraining.es, contact us or make a booking, and how that information is used and protected.

Who is responsible for your data?

Epoxytraining.es is a website of Epoxyworkshop.es, operated by:

No cookies, no tracking

This website does not use cookies, analytics or advertising trackers, and it has no contact forms. Fonts and images are served from this website itself.

The website is hosted by Cloudflare. To deliver and protect the website, Cloudflare technically processes connection data such as your IP address. We do not use this data to identify you.

What information do we collect?

We only collect the personal information you send us yourself, and only what is necessary to answer you or provide our services:

• Your name and email address or phone number, when you contact us by email or WhatsApp
• The information you include in your message
• Booking, order and payment information, when you book a training

Contact by email or WhatsApp

When you contact us by email or WhatsApp, your information is used to answer your question, discuss a training, arrange a private session or otherwise respond to your request. We do not use it to send marketing emails unless you have separately agreed to receive them.

Bookings and payments

Bookings and deposits are currently handled through the booking pages of Epoxyworkshop.es. Payments are processed by Stripe; we do not receive or store your complete card details. Certain information relating to bookings and payments may need to be retained to comply with Spanish tax, accounting or other legal obligations.

Service providers

• Cloudflare: hosting of this website
• Hostinger: website and booking pages of Epoxyworkshop.es
• Stripe: payment processing
• WhatsApp / Meta: when you choose to contact us using WhatsApp

Some service providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards required by applicable data protection law are used.

Why do we process your information?

• It is necessary to respond to your request or take steps requested by you.
• It is necessary to provide a training, booking or other service you have purchased.
• We have a legal obligation, for example for tax or accounting purposes.
• We have a legitimate interest in operating and protecting our business and communicating with customers.

How long do we keep your information?

We keep personal information only for as long as necessary for the purpose for which it was collected. Information relating to bookings, payments, invoices and business administration may be retained for the periods required under Spanish tax, accounting and other legal obligations. General enquiries that do not result in a booking are not kept longer than reasonably necessary.

Your rights

Under the General Data Protection Regulation (GDPR), you may have the right to access, correct or delete your personal information, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact info@epoxyworkshop.es. We may need to verify your identity before completing certain requests.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).

Changes to this privacy policy

We may update this privacy policy when our website, services or legal requirements change. The latest version will always be published on this page.